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ESSENTIALS Dual Action Moisturizer

LAST BUT NOT LEAST

1 2 3 4 5 3.98 of 5

Breakdown

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33
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32
Essentials Dual Action Moisturizer

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Product Reviews
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218 reviews 78% recommend this product Write a Review

Average Ratings

Overall
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4.0
1 - 8 of 218 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 1 day ago

Bad reaction

Review Questions: 
State: Kentucky
SkinType: Sensitive
SkinCare: Gentle cleansing
Age: 25-34
Review Text: 
I used this product alone like instructed before bed, I woke up and my cheeks were a little red and dry. I didn't think much of it and applied it after my shower, not even 60 seconds later my face was on fire! I washed it off quickly and had to sit with cold rags on my face for a good hour. 2 days later my face feels like cracked leather, burn, itches and peels like a bad sunburn. Do not recommend for people with sensitive skin.
Nickname: 
Location: 
Ashland
Client Responses: 
Response from Johnson and Johnson, Clean and Clear, Consumer Care 6 days 17 hours ago
Oh no! We're so sorry to hear that! We wouldn't expect this when using our products and would like to learn more about what happened. When you get a minute, give us a call at 1-877-754-6411, Monday-Friday between the hours of 9AM and 5:30PM ET. Can't wait to speak with you!
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 1 week ago

AMAZING

Review Questions: 
State: New York
SkinType: Sensitive
SkinCare: Daily Pimple prevention
Age: 13-17
Review Text: 
I love love LOVE this moisturizer! For a while, I couldn't use any kind of moisturizer because my face would get irritated. But I bought this moisturizer and it doesn't bother my face at all. My face glows and looks amazing after I use it. Sure, I still have acne, but it's very rarely and the moisturizer helps a lot!!!! I also recommend the ACNE TRIPLE CLEAR Cleansing Clay Mask. It's great.
Nickname: 
ana45
Location: 
new york city
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 1 week ago

only moisturizer i’ll use!

Review Questions: 
State: Arizona
SkinType: Oily
SkinCare: Daily Pimple prevention
Age: 13-17
Review Text: 
when i started caring for my skin, this was the first moisturizer i used and is the only one i’ve used ever. Even though this is for dry skin, i use it on my oily skin and it still works fine. I can’t get into using other ones because some are way too oily on my skin so I recommend this to everyone!
Nickname: 
amy
Location: 
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
2 months 2 weeks ago

Best moisturizer I've ever used

Review Questions: 
State: California
SkinType: Dry
SkinCare: Daily Pimple prevention
Age: 13-17
Review Text: 
This product moisturized my skin without having me break out. I have very dry skin and I tried out so many different moisturizers but every time I would use one, I would wake up with a bunch of little whiteheads all over my nose and face. When I found out about this one I went straight to the store to buy it and I noticed that my acne was getting clearer because of the medication in this moisturizer. This is the only moisturizer that not only moisturized my face with no tacky residue, but also helped clear my acne.
Nickname: 
Mell
Location: 
Los Angeles
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 2 weeks ago

Burns my face

Review Questions: 
State: Pennsylvania
SkinType: Normal/Combination
SkinCare: The Max strength stuff
Age: 13-17
Review Text: 
I just bought the 1-2-3 step pack and it burns my face this has never happened before
Nickname: 
Nicki
Location: 
Brookville
Client Responses: 
Response from Johnson and Johnson, Clean & Clear, Consumer Service 2 months 2 weeks ago
We’re so sorry to hear our Daily Skincare Essentials – 3 pack didn’t agree with your skin and we'd appreciate the opportunity to learn more and see what we can do to help. Please give us a call at 1-877-754-6411, between the hours of 9AM to 5:30PM ET, Monday through Friday, and we’ll be more than happy to assist you further. We hope to hear back soon!
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Rating: 
1 2 3 4 5
Submission Date: 
3 months 1 day ago

My FAVORITE face moisturizer

Review Questions: 
State: New Jersey
SkinType: Normal/Combination
SkinCare: Gentle cleansing
Age: 18-24
Review Text: 
I absolutely love this moisturizer. I have super dry skin around my nose & mouth area around the winter & sometimes the summer. I use this every time after I’m done washing my face because it tends to be very dry. This lotion soothes my dry skin & really moisturizes it without it leaving a greasy/oily residue on my skin. It’s perfect. It lasts me a good month and I always make sure to get more when I run out. The price is super great too compared to other face moisturizers.
Nickname: 
Leah123
Location: 
Cherry Hill
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Rating: 
1 2 3 4 5
Submission Date: 
3 months 1 week ago

The worst

Review Questions: 
State: Washington
SkinType: Sensitive
SkinCare: Daily Pimple prevention
Age: 18-24
Review Text: 
I used this product for about 5 months now and I always woke up to a breakout. It doesn’t even moisturize my skin it just dries it out. Now I have irritated skin because of it with acne all across my checks. Don’t recommend if you have sensitive skin.
Nickname: 
Sara
Location: 
Seattle
Client Responses: 
Response from Johnson and Johnson, CleanClear, Consumer Care 3 months 1 week ago
Hi there, thanks for taking the time to write a review! We definitely wouldn't expect this to happen while using our products. We'd like to learn more about your experience. Please give us a call at 1-877-754-6411. We're available Monday through Friday 9 AM - 5:30 PM EST. We look forward to hearing from you!
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Rating: 
1 2 3 4 5
Submission Date: 
3 months 2 weeks ago

Best moisturizer for oily skin

Review Questions: 
State: Texas
SkinType: Oily
SkinCare: Gentle cleansing
Age: 13-17
Review Text: 
I recently got 10 zits on my inner cheek and one day later I found this and all of the zits disappeared after 2 weeks. My face tends to get oily and I sweat during sleep but this stuff has kept my skin clear and I’m so happy I only wear it to bed because no spf!!
Nickname: 
Shrek
Location: 
Dallas
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