ESSENTIALS Dual Action Moisturizer

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Rating:

1 2 3 4 5

Submission Date:

1 week 1 day ago

Started out great but turned bad

Review Questions:

State: California

SkinType: Normal/Combination

SkinCare: Daily Pimple prevention

Age: 13-17

Review Text:

This moisturizer seemed great after using it for about a week but then my skin started to burn and get rashes on my t-zone area but not my forehead. It was little whiteheads and whatever I put on my face burned and made me red.

Recommended:

No, I would not recommend this product

Nickname:

Jb

Location:

Los Angeles

Jb Ratings

Overall:

1 2 3 4 5

Client Responses:

Response from Johnson and Johnson, Clean & Clear, Consumer Care 1 week 23 hours ago

So sorry to hear that! We'd love to learn more. Give us a call at 1-877-754-641, Monday through Friday, 9AM to 7PM ET. Looking forward to your call!

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Rating:

1 2 3 4 5

Submission Date:

1 month 2 weeks ago

Would not recommend

Review Questions:

State: New York

SkinType: Normal/Combination

SkinCare: Daily Pimple prevention

Age: 18-24

Review Text:

Honestly not my top choice for moisturizers. Of all the moisturizers I have tried, this one has got to be the worst. I have a fairly oily tzone and "normal" cheeks, and it makes my tzone worse. After washing my face I put this on and it makes my tzone feel papery and dry, then my face appears oily seconds after it dries. It's light consistency provided no moisture for the face, only makes it appear more oily. Would not suggest buying this product, poor experience. Also, works no wonders for the pimple situation either. Not sure if it's another product or this moisturizer, maybe both but the pimples I had before using this only expanded in size and appeared more red after use.

Recommended:

No, I would not recommend this product

Nickname:

Location:

Ratings

Overall:

1 2 3 4 5

Client Responses:

Response from Johnson and Johnson, Clean & Clear, Consumer Service 1 month 2 weeks ago

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-877-754-6411. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.

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Rating:

1 2 3 4 5

Submission Date:

1 month 3 weeks ago

It works!

Review Questions:

State: Arizona

SkinType: Normal/Combination

SkinCare: Daily Pimple prevention

Age: 18-24

Review Text:

My sking is really sensitive and a combination, my Tzone is greasy. So I used this product just on I don't know it is just my skin but I cannot use it on the zones that are normal (all my face except the t-zone), becasue I feel like small tickles and later, it made part of my face oily. But my t-zone perfect without pimples, or if one shows up, it make it disappear...

Recommended:

Yes, I'd recommend this product

Nickname:

LizzieKei

Location:

LizzieKei Ratings

Overall:

1 2 3 4 5

Client Responses:

Response from Johnson and Johnson, Clean & Clear, Consumer Service 1 month 3 weeks ago

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-877-754-6411. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.

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Yes (1)

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Rating:

1 2 3 4 5

Submission Date:

2 months 1 week ago

Recommended spot treatment.

Review Questions:

State: Colorado

SkinType: Normal/Combination

SkinCare: Gentle cleansing

Age: 13-17

Review Text:

So to describe my skin type, I would say I have normal, oily and dry skin. To make sense of it all, my cheeks are normal, they dont have problems. My t-zone gets oily and often flaky. I've been using this lotion for about 3-4 years now. Its decent, I like it. I tried using it on my whole face at night for the first year I used it. It helped my acne but dried out my surrounding skin. So after I recognised this was happening, I decided to only put the lotion on acne, and on surrounding skin of my acne. And to finish I put my regular old face lotion on top of that, and it works for me like that. So I would recommend to use it more as a spot treatment. Not an everyday lotion.

Recommended:

Yes, I'd recommend this product

Nickname:

Hananah

Location:

Colorado springs

Hananah Ratings

Overall:

1 2 3 4 5

Client Responses:

Response from Johnson and Johnson, Clean & Clear, Consumer Care 2 months 1 week ago

Thanks for your feedback, Hananah! We'd love to learn more about how our product works for you, since we wouldn't expect your skin to dry out from using it. When you have a minute, give us a call at 1-877-754-6411. We're here from 9AM to 7PM ET, Monday through Friday. Hope to hear from you soon!

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Yes (13)

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Rating:

1 2 3 4 5

Submission Date:

2 months 1 week ago

Makes everything worse

Review Questions:

State: Pennsylvania

SkinType: Normal/Combination

SkinCare: Daily Pimple prevention

Age: 13-17

Review Text:

This product seems like it does the job after you wash your face, but the combo of toner and moistourizer doesn't work. It made my skin EXTREMELY dry and papery, along with the fact that it caused many many breakouts on my face. It burns and does the exact opposite of what it claims to do. It's supposed to help acne and moistoirize your skin; it dries up my skin and caused breakouts.

Recommended:

No, I would not recommend this product

Nickname:

Location:

Ratings

Overall:

1 2 3 4 5

Client Responses:

Response from Johnson and Johnson, Clean & Clear, Consumer Service 2 months 1 week ago

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-877-754-6411. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.

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Yes (6)

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Rating:

1 2 3 4 5

Submission Date:

3 months 3 weeks ago

Overall I like it

Review Questions:

State: California

SkinType: Oily

SkinCare: Daily Pimple prevention

Age: 18-24

Review Text:

I defiantly don't use all the time but I do use when I have a really bad breakout. DRIES OUT SKIN! I guess you could say I use this as a spot treatment over night. Works great for me.

Recommended:

Yes, I'd recommend this product

Nickname:

Jdawg

Location:

Los Angeles

Jdawg Ratings

Overall:

1 2 3 4 5

Client Responses:

Response from Johnson and Johnson, Clean & Clear, Consumer Service 3 months 3 weeks ago

Thank you for writing this review. We wouldn't expect this product to dry out your skin and we'd like to learn more about your experience. Please give us a call at 1-877-754-6411. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.

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Rating:

1 2 3 4 5

Submission Date:

4 months 3 weeks ago

Good product!

Review Questions:

State: Illinois

SkinType: Dry

SkinCare: Daily Pimple prevention

Age: 13-17

Review Text:

My face wash I use from clean and clear dries out my skin very bad to the point of dry patches all over my skin, but if I put this on right after I cleanse my face I don't have that problem. Plus, the tingly feeling it gives me helps with waking me up in the morning. Unlike most moisturizers it doesn't make my skin feel oily, but yet my skin still feels moisturized.

Recommended:

Yes, I'd recommend this product

Nickname:

Ren

Location:

Ren Ratings

Overall:

1 2 3 4 5

Client Responses:

Response from Johnson and Johnson, CLEAN & CLEAR®, Customer Care 4 months 3 weeks ago

Thank you for writing this review. We wouldn't expect our product to cause your skin to dry out and we'd like to learn more about your experience. Please give us a call at 1-877-754-6411. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.

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Yes (8)

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