Skip to main content

ESSENTIALS Foaming Facial Cleanser

FIRST THINGS FIRST

1 2 3 4 5 2.97 of 5

Breakdown

5
53
4
22
3
14
2
13
1
60

Where to Buy

Online Retailers

Find in Store

Enter a ZIP Code to find nearby stores which may carry this product. Check with store location for product availability.
Product Reviews
1 2 3 4 5
162 reviews 51% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
3.0
1 - 8 of 162 Reviews
  • Filter By
Rating: 
1 2 3 4 5
Submission Date: 
1 week 1 day ago

I broke out so much

Review Questions: 
State: Colorado
SkinType: Oily
SkinCare: Daily Pimple prevention
Age: 18-24
Review Text: 
Never using this again because it broke me out so much and did no cleaning whatsoever.
Nickname: 
Hazzelnut
Location: 
Aurora
Client Responses: 
Response from Johnson and Johnson, Clean & Clear US, Consumer Care 1 week 1 day ago
We're sorry to hear this! We'd like to learn more about your experience using our product. Please give us a call at 1-877-754-6411 M-F between the hours of 9A-5:30P ET. Thank you and have a great day.
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
3 months 3 weeks ago

Does more damage than help.

Review Questions: 
State: Florida
SkinType: Normal/Combination
SkinCare: Daily Pimple prevention
Age: 13-17
Review Text: 
I got this product because people told me it was really good for cleaning skin. I’ve had this product about a week now and my skin has NEVER been this dry and irritated. Near my chin area is completely dry and ITCHY. I used cocoa butter and coconut oil to try to get the moisture back to my skin and that didn’t help. Also parks of my face has broken out more now than before I started using it.
Nickname: 
Zak20
Location: 
Pensacola
Client Responses: 
Response from Johnson and Johnson, Clean and Clear, Consumer Care 3 months 3 weeks ago
We're so sorry to hear this happened to you. We wouldn't expect this to occur when using our products, so we would like to learn more. When you get a chance, please give us a call at 1-877-754-6411 Monday-Friday between the hours of 9AM and 5:30PM ET. We hope to hear from you soon!
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
5 months 1 week ago

Great Cleanse for the Price

Review Questions: 
State: Pennsylvania
SkinType: Sensitive
SkinCare: Daily Pimple prevention
Age: 18-24
Review Text: 
I have used this product for over ten years. The only time I have acne with this product is when I eat too much of one item (eg: orange juice. lemonade. soda, fried foods, etc). This product does a good job of cleansing my pores. If you are looking for a quick fix to bumps, I suggest that you use this in conjunction with Bump Patrol/Witch Hazel. But my experience with this product is amazing. I would highly recommend to my friends and family.
Nickname: 
Sean3040
Location: 
Philadelphia
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
5 months 1 week ago

ok i guess

Review Questions: 
State: Florida
SkinType: Oily
SkinCare: Daily Pimple prevention
Age: 13-17
Review Text: 
the product works good it’s just that it smells like a hair product when am done i pat dry with a towel but when i do that my face starts to get sticky? am i the only one experiencing this??
Nickname: 
emely
Location: 
miami
Client Responses: 
Response from Johnson and Johnson, Clean & Clear, Consumer Care 5 months 1 week ago
Hi there. Thanks for your feedback! We'd like to learn more about your experience while using our product. Please give us a call at 1-877-754-6411. We're available Monday through Friday, 9am to 5:30pm ET. We look forward to speaking with you!
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
6 months 3 days ago

super good if you have oily skin!

Review Questions: 
State: Texas
SkinType: Oily
SkinCare: The Max strength stuff
Age: 13-17
Review Text: 
I have supper oily skin and I tried this for the first time a few weeks and with in the first couple of days my skin started to clear up! a few weeks in my skin looks amazing! thank you! best product I have found!!
Nickname: 
Lauren
Location: 
Houston
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
6 months 1 week ago

Can’t even get the dispenser to work.

Review Questions: 
State: Pennsylvania
SkinType: Oily
SkinCare: Daily Pimple prevention
Age: 13-17
Review Text: 
Purchased this for my daughter yesterday and we have been trying to get the pump to work but it seems to be stuck. Turned it in the direction shown and it never allows for the pump to completely depress. Is there some trick to this? She threw the packing away as the trash collection arrived so I have nothing to defer to.
Nickname: 
Brooke
Location: 
Pittsburgh
Client Responses: 
Response from Johnson and Johnson, Clean & Clear, Consumer Service 6 months 1 week ago
Thanks for reaching out! We'd love to help and learn a bit more about the pump. Please give us a call at 1-877-754-6411 so we can help. We're here Monday through Friday from 9am-5:30pm EST. We look forward to hearing from you!
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
6 months 1 week ago

Great to wash the oil off your face

Review Questions: 
State: Arizona
SkinType: Normal/Combination
SkinCare: Daily Pimple prevention
Age: 25-34
Review Text: 
Good working cheap face wash. I have combination oily skin with the most oil on my forehead, nose, and chin. I don't have any pimple issues just the oily skin. This face wash works good with cleaning my face during showers and when I wash my face in the morning. I use Aveeno calming facial moisturizer after I wash my face so I have no issues with dryness.
Nickname: 
Sarah1325
Location: 
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
7 months 1 week ago

Zero Stars

Review Questions: 
State: Pennsylvania
SkinType: Oily
SkinCare: Gentle cleansing
Age: 13-17
Review Text: 
This cleanser is the most irritating cleanser I have ever used. I now follow a youtube channel Dr. Dray and shes a dermatologist thats gives videos on skin cleaner ingredients and UV protection and everything. This cleanser can definitely damage your skin if you use it for a long term basis.
Nickname: 
jj31
Location: 
N/A
Client Responses: 
Response from Johnson and Johnson, Clean & Clear, Consumer Service 7 months 1 week ago
We'd like to learn more about your experience with our Essentials Foaming Cleanser! When you have a minute, please give us a call at 1-877-754-6411 from 9AM - 5:30PM ET, Monday through Friday. Hope to hear from you soon!
Report: